** We take applications on a first-come, first-serve basis. During busy periods, our office may close early to ensure all applications are processed by the end of the business day. Arriving near closing hours will not guarantee that you will be served. Please schedule your arrival accordingly.
We are a walk-in facility - no appointment necessary.
Monday, Tuesday & Wednesday: 9am - 5pm
Thursday & Friday 9am - noon & 1pm - 4pm
The office is CLOSED on the following dates:
Monday, December 23 – Wednesday, January 1 for UT Winter Break.
We will resume normal business hours on Thursday, January 2.
2400 Nueces Street, Second Floor, Austin, Texas 78705 on the second floor.
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