Requesting Express Mail

If you want to get your documents faster, you can use ISSS’s express shipping via FedEx or DHL, but there is an extra expense for students and scholars.

Initial I-20 and DS-2019 requests: Wait until we send you an automated email letting you know your document has been issued before you request an eShip delivery. To request express mail service, go to eShip. The site works best with Internet Explorer or Mozilla Firefox browsers. Do not go to the DHL or FedEx sites directly.

Create your own account with your own user name and password. Have the following items ready:

  • Your UT EID
  • Mailing address
  • Email address
  • Telephone number
  • Credit card information
  • Choose Department/Contact "International Office" as the sender

When you have completed the request, eShip will send you an email that includes a tracking number and order details for your shipment. If you experience any problems when using the online service, please use the help feature on their website.