GLACIER Tax Prep

The International Office at UT Austin is an IRS VITA (Volunteer Income Tax Assistance) site that offers free tax assistance to nonresident aliens who need help to prepare their own tax return.

Our tax advising is focused on providing assistance in understanding filing instructions, how to navigate GLACIER Tax Prep, and general questions regarding nonresident taxes. Any specific tax situations that cannot be addressed by our volunteers will need to be discussed with a licensed professional tax advisor.

All volunteers have completed training through the IRS VITA program and as such are protected from liability under the Volunteer Protection Act. The taxpayer is ultimately responsible for the information on their tax returns.

GLACIER Tax Prep is not yet available for 2017 tax returns, but will be available in late-February 2018. All enrolled international students and scholars will be emailed once GLACIER Tax Prep is available.

ISSS has purchased a license agreement for the GLACIER Tax Prep (GTP) software to assist you and your dependents prepare nonresident alien U.S. tax returns. GLACIER Tax Prep is available for UT students and scholars, as well as their dependents.

GLACIER Tax Prep is able to provide the following services:

  • Determine your U.S tax residency status
  • Determine eligible tax deductions, credits, and allowances
  • Review eligibility to claim tax treaty benefits
  • Calculate tax refund or tax due to the IRS
  • Prepare all required federal tax returns, statements, and forms for both the student/scholar and their dependents.

Before logging into GLACIER Tax Prep, make sure you have the following items:

  1. Any income tax documents you received for the appropriate tax year (Form W-2, Form 1042-S, etc.)
  2. A tax filing number (either ITIN or SSN) for both yourself and any dependents you wish to claim on your tax return.
    • Note: only students from Mexico, India, Canada, and South Korea are able to claim their dependents on their tax returns under very specific circumstances.
  3. Passport
  4. An accurate history of arrivals and departures for the US.
    • You can access your travel history from the most recent 5 years online from the I-94 website.
  5. Copy of last year's nonresident tax return, if you filed a return

Please make sure you have all your income documents before starting GTP to avoid filing your taxes incorrectly. You will receive income forms only for the income types you received. For example, if you did not receive a scholarship, then you will not receive Form 1042-S. If you did not have a job with wages, then you will not receive Form W-2, etc.

GLACIER Tax Prep can be accessed in two ways:

GLACIER Tax Prep is not yet available for 2017 tax returns, but will be available in late-February 2018. All enrolled international students and scholars will be emailed once GLACIER Tax Prep is available. Once available, the following links will be updated accordingly. 

1. Through the GLACIER software: This method is for those who have an active GLACIER account with UT, which usually includes international students and scholars who:

  • are employed by UT and/or
  • have received a scholarship from UT and have a SSN or ITIN

Once inside the GLACIER system, click on the “Complete my U.S. tax return using GLACIER Tax Prep.”

2. Creating an account with GLACIER Tax Prep directly:

  • In order to create an account with GLACIER Tax Prep, you must first obtain the access code. Please note that you must have a valid UT EID and password to view the access code.
  • Enter the access code into GLACIER Tax Prep and then create your new account with GLACIER Tax Prep. 

Need Further Tax Help?

The International Office will be hosting Tax Lab every Wednesday beginning February 28, 2018 through April 11, 2018 from 10 AM to 12 PM in FAC 210.

Tax Lab is an opportunity for international students and scholars to complete their tax returns using GLACIER Tax Prep with a tax volunteer available for any questions that may come up during the tax filing process. Tax Lab operates on a walk-in basis and no appointment is necessary to attend. Be sure to bring the following to be prepared for Tax Lab:

  • 2017 income documents (Form W-2, Form 1042-S, etc.)
  • Passport number
  • An accurate history of arrivals and departures for the US.

Volunteer tax assistance is offered by International Office staff members who have been trained to serve as IRS Volunteer Income Tax Assistance (VITA) volunteers during the tax season. Our services are focused on reviewing the tax forms that you have already completed or answering questions that prevent you from completing your tax return.

  • Appointments must be made in order to meet with a volunteer. No walk-ins will be seen.
  • Appointments for the 2017 tax season are available February 28, 2018 through April 12, 2018 on Wednesdays and Thursdays from 4:45-6 p.m.

To schedule a tax appointment, the following must apply:

  1. You have already completed your tax return through GLACIER Tax Prep (GTP) and have printed & completed the tax forms to the best of your ability or
  2. You have a question that is preventing you from completing your tax return.

What to Bring:

  1. Your printed tax return forms that you have already completed via GTP, and
  2. Any income forms (Form 1042-S, Form W-2, etc.) and all other tax forms you may have received.

The filing deadline to submit 2017 tax returns is April 17, 2018.

Schedule a tax appointment.

Amended tax appointments are available if you need assistance filing a past year's tax return or correcting a prior year's tax return that has already been processed by the IRS. Appointments will be available from February 28, 2018 to April 12, 2018 on Wednesdays and Thursdays from 4-4:40 p.m.

You must bring the all the prior year's tax documents such as the Form 1040, Form W-2, Form 1042-S, etc. as well as any communication you received from the IRS with you to the appointment.

Schedule an amended tax filing appointment.